FAQ
Frequently asked questions
Can't find it? Email support@voxelase.com.
Voxelase is a software company focused on developing AI-powered applications for 3D printing, laser engraving, CNC machining, and digital manufacturing. Our goal is to simplify complex workflows through modern, intelligent software.
We currently develop and maintain several applications, including:
- DepthGen Pro – AI-powered depth map generation for HueForge, lithophanes, laser engraving, CNC machining, and 3D printing.
- VoxelPrime – Professional software for multi-color 3D printing, STL generation, palette optimization, and advanced manufacturing workflows.
More products are currently under development.
Our software is currently designed for Windows. Additional platforms may be supported in future releases.
Our software is designed for:
- 3D printing enthusiasts
- Professional makers
- Engineers
- Designers
- CNC operators
- Laser engraving businesses
- Educational institutions
- Manufacturing professionals
Most core AI processing is designed to work locally on your computer, allowing fast processing while keeping your data private.
Performance depends on the application and project size. For the best experience, we recommend a modern multi-core CPU, SSD storage, and a dedicated NVIDIA GPU for AI acceleration whenever supported.
Depending on the software, supported formats may include:
- STL
- PNG
- JPG
- JPEG
- BMP
- TIFF
- 3MF
Additional formats may be added in future updates.
Yes. You may use our software to create commercial projects according to the applicable license agreement.
Software updates are available through our website and product download pages.
Yes. If you experience any issues or have questions, please contact us through our Contact page.
Our software is designed with privacy in mind. Whenever possible, processing takes place locally on your own computer.
Please refer to our Refund Policy or contact our support team if you have questions regarding purchases.
Visit our Contact page:
Absolutely. We welcome feedback and feature requests from our users. Your suggestions help improve future versions of our software.
Yes. Voxelase is actively developing new AI-powered tools for 3D printing, digital fabrication, CAD, laser engraving, and manufacturing.